FAQ Category: Billing
If, for any reason, you decide to cancel your subscription, simply notify your support team at firstname.lastname@example.org and we will cancel your subscription. Typically, the cancellation takes effect at the end of your current subscription period. However, if you wish, we can process the cancellation immediately.
We do provide refunds upon request. Refunds are limited to the unused balance for the current subscription period. If you feel that you have a unique situation, we will certainly give it consideration. In order to request a refund you simply send an e-mail to your support team at email@example.com.